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Placing an Order

Ordering your custom-fitted ear plugs or in-ear monitors in 4 simple steps:

1

Select and personalise your earpieces

Add your selected custom earpieces to basket

2

Choose a location near you

Use our interactive map to find a location near you here

3

Place your order

Check out and pay securely

4

Confirm appointment

You will hear from us shortly to confirm the date and time of your impression-taking appointment

Find your custom in-ear monitors or ear plugs here.

Impression-taking process

Having your impression taken by a BSA-qualified technician is a quick, simple and comfortable process.
Appointments take just 15 minutes on average, and here is what you can expect:

Consultation and examination

Our qualified technician will examine your ear to ensure it is safe to proceed

Easy ear impression-taking

A mould is formed by inserting medical grade impression silicone into your ear canal. The whole process takes 10 to 15 minutes to complete.

Ear impression removal

The technician will remove the impression and check to ensure your ear is clean. Your custom ear mould will be sent to our lab where you can expect to receive your personalised hearing products
within 10 working day.

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