Ordering your custom-fitted ear plugs or in-ear monitors in 4 simple steps:
Select and personalise your earpieces
Add your selected custom earpieces to basket
Choose a location near you
Use our interactive map to find a location near you here
Place your order
Check out and pay securely
You will hear from us shortly to confirm the date and time of your impression-taking appointment
Find your custom in-ear monitors or ear plugs here.
Having your impression taken by a BSA-qualified technician is a quick, simple and comfortable process.
Appointments take just 15 minutes on average, and here is what you can expect:
Consultation and examination
Our qualified technician will examine your ear to ensure it is safe to proceed
Easy ear impression-taking
A mould is formed by inserting medical grade impression silicone into your ear canal. The whole process takes 10 to 15 minutes to complete.
Ear impression removal
The technician will remove the impression and check to ensure your ear is clean. Your custom ear mould will be sent to our lab where you can expect to receive your personalised hearing products
within 10 working day.