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Placing an Order

Ordering your custom-fitted hearing products in simple steps:

1

Select the product you require.

Specific Filtered products require a functional test. Specsavers Hearing stores are able to provide this service as part of your purchase.

Select the product you wish to purchase

2

Choose a Specsavers Store to place your order or alternatively our Cardiff Office.

Specsavers Store locations are here for filtered hearing products

Location near you here for all other products

3

Place your order by the required route dependent on your chosen product

Contact your nearest Specsavers Hearing store to place on order or alternatively contact us for group fittings or to attend our Cardiff office.

 

 

Find your custom in-ear monitors or ear plugs here.

Impression-taking process

Having your impression taken by a BSA-qualified technician is a quick, simple and comfortable process.
Appointments take just 15 minutes on average, and here is what you can expect:

Consultation and examination

A qualified technician will examine your ear before proceeding to take your impression.  Ensure your ear is free of wax before attending your appointment

Easy ear impression-taking

A foam stop is inserted into your ear canal before injecting medical grade impression silicone into your ear canal to form an impression. The material will take 0 to 15 minutes to cure.

Ear impression removal

The technician will remove the cured impression and then check to ensure your ear is clear. Your custom ear impression will be sent to our lab. You can expect to receive your custom hearing products
within 10 working day.

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